Privacy Policy

Last updated: 11 November 2026

Ops & Co IT Consultancy ("we", "us") respects your privacy. This policy explains what personal information we collect through opsandco.co.za, why we collect it and how we protect it, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

What we collect

When you use our contact form or email us, we collect:

• Your name
• Your email address
• Your company name (optional)
• The service you are interested in and your message

We do not use advertising trackers, and we do not sell or rent your personal information.

Why we collect it

We use your information only to:

• Reply to your enquiry
• Arrange a call or meeting you have asked for
• Prepare a quote or proposal you have requested

We will not send you marketing messages unless you ask us to.

Who we share it with

We use a small number of trusted service providers to run this website and our email. They process your information only on our behalf:

• Cloudflare, which hosts this website
• Web3Forms, which delivers contact form messages to our inbox
• Zoho Mail, which provides our business email

Some of these providers store data outside South Africa. Where this happens, we rely on providers that apply appropriate data protection safeguards, as required by section 72 of POPIA.

How long we keep it

We keep enquiry details only for as long as needed to respond to you and manage any work that follows. If no work follows, we delete enquiry emails within 12 months.

How we protect it

Our website uses an encrypted (HTTPS) connection. Our email account is protected with a strong password and multi-factor authentication, and access is limited to the people who need it.

Your rights

Under POPIA, you may ask us to:

• Confirm what personal information we hold about you
• Correct or update your information
• Delete your information
• Stop using your information for a particular purpose

To make a request, email info@opsandco.co.za with the subject "Privacy request". We will respond within a reasonable time.

Complaints

If you are not satisfied with how we handle your information, please contact us first so we can put it right. You also have the right to lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.

Contact

Information Officer, Ops & Co IT Consultancy
Email: info@opsandco.co.za
Phone: +27 82 846 6628
Roodepoort, Gauteng, South Africa

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.